Another revolutionary benefit of hosted VoIP phone systems is the lack of required equipment and the ease of implementing the plug-and-play solution. There is no on-premise equipment to install, since the system is hosted in the cloud. So as long as you have high-speed Internet and IP telephones, it’s actually possible to have service set up the same day. Also, customers seldom experience extended downtime when leaving an old system and transitioning to a hosted VoIP solution.
It’s not surprising that traditional systems can take so long to set up, particularly when a PBX is installed at the customer’s business. It’s a complex installation that requires in-office space to house the equipment, and the expense to have technicians complete the work. By the time the installation is scheduled, the customer has typically agreed to an annual service contract for maintenance and support, or pays for on-site support when needed.