July 25 2014 Archives It Pays to Switch Smart business owners aren’t afraid of change, especially if it results in better efficiency and cost savings for the business. But when implementing change, if it is overly complicated, time consuming and full of hassles – is it really worth it? It’s a good question. We have to assume that this is why many businesses choose to stick with their expensive, aging business phone system – even when their lengthy service contracts are up. This is the perfect time to switch to an efficient and affordable cloud-based solution. However, the perceived hassle of switching discourages many business owners. In the end, they may decide to sign another long-term contract and stick with the same antiquated phone service they’ve always had. The good news is that it doesn’t have to be this way. Switching to an efficient, contemporary cloud-hosted solution – such as the Vonage Business phone system – is extremely easy and quick. Additionally, switching requires no downtime whatsoever. Our business VoIP phone solution plugs directly into your high-speed Internet, so there’s no copper-wire lines to install. The system is hosted in the cloud, instead of physically on site, so there’s no complex equipment to build and maintain in your office. As a result, we can switch your business to our top-of-the-line business phone system in just three steps: Step 1: Consult with a VoIP Specialist Our knowledgeable representatives are here to answer your questions and help you determine if our business phone solution is right for your business. For example, a representative may ask you questions regarding: the industries you serve. the Internet connection you use. the number of phone lines you wish to support. your preferred timetable for switching to a new phone solution. By the end of this conversation, you’ll gain a clear understanding of the Vonage Business telephone system. You’ll be provided pricing for the plan that best suits your business. And you’ll learn the easy next steps for switching over to our solution. With this information, you will be prepared to switch whenever you’re ready. In fact, if you’d like to stay on line with your representative – he or she will tell you about VoIP-compatible phones and begin the process of transferring any existing phone numbers you wish to keep. Step 2: Order Your VoIP Phones If you already have high-speed Internet, or will soon, your representative can help you order your VoIP-compatible phones immediately. Vonage supports over 25 business-grade phone models, which are sold at wholesale and will arrive pre-configured to work on our system. Your representative can advise you on phone options and pricing, and if you’d like, place the order while you’re speaking. If you already have VoIP-compatible phones, your representative will arrange for one of our technical specialists to contact you and reconfigure your phones to work with the Vonage system. While phones represent an upfront expense, the lower cost of monthly service typically offsets this cost within just months of using our system. The Vonage system saves customers at least 30% over traditional providers on their monthly service, with no contracts.* Step 3: Plug into High-speed Internet Now, on to the best part of switching – enjoying your full suite of business phone features, as well as the month-over-month savings. When your phones arrive and your existing numbers are transferred (if needed), you’re ready to activate your new business phone system. It’s very easy: Simply plug your phones into your Internet connection and notify us to activate service. While the Vonage phone system is easy to use, all customers are encouraged to take advantage of our extensive learning resources, including: New Customer Orientation (Mondays, Wednesdays, Fridays @ 3 p.m. ET) Admin Portal Training (weekdays @ 10 a.m., 12 p.m., 2 p.m., 4 p.m.) Support Website and Education Center articles Customers can also reach out to support representatives every business day, and emergency support after hours and weekends for those rare occasions. A Switch That’s Worth It to Your Business The thought of switching to a new business system may sound daunting initially. But when you consider the efficiency of hosted business VoIP technology – without the constraints of complex equipment and on-site infrastructure – the idea of switching is actually liberating for today’s businesses owners. It’s a good feeling to know that your business is equipped with the latest cloud phone system and all the tools to keep your office and mobile employees efficient and productive. When you’re saving at least 30% month in and month out, you may wonder why you’ve waited so long. Want to discuss putting the Vonage system to work for your business? Contact a VoIP specialist today and learn more: 1-877-862-2562.