At Vonage Business Solutions, we understand how important a company’s phone number can be. Many businesses keep the same phone number their entire career because it becomes a part of their identity. When making the move from one phone provider to another it is important to keep your original phone number alive and well.

We understand that a great phone service needs to fulfill all concerns when a company is making changes, and that includes moving (or “porting”) a phone number over to the new phone service. Porting is simply switching the ownership of a phone number from one telecommunications provider to the other. The Vonage Business porting specialists are located in-house and can port any compatible number in a short amount of time.

The process is very simple and can easily be done online. Below are a few steps to ensure your phone number or numbers are ported quickly and efficiently.

Submitting a Porting Request

  • Go to http://porting.vonagebusiness.com and submit your request online.
  • Please make sure you confirm the following information before you begin your porting request:
    • Company information on file with your carrier (company name, billing and service address, billing telephone number, and name of authorized user on account).
    • Have the most recent invoice of current carrier of numbers you are wishing to port over.
    • Make sure your account is active with the current carrier.

If you wish to submit a porting request manually please visit our Support Page where you will find printable PDF’s that you can fill out and return back to Vocalocity by fax or email.

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