At Vonage Business Solutions, we understand how important a company’s phone number can be. Many businesses keep the same phone number their entire career because it becomes a part of their identity. When making the move from one phone provider to another it is important to keep your original phone number alive and well.

We understand that a great phone service needs to fulfill all concerns when a company is making changes, and that includes moving (or “porting”) a phone number over to the new phone service. Porting is simply switching the ownership of a phone number from one telecommunications provider to the other. The Vonage Business porting specialists are located in-house and can port any compatible number in a short amount of time.

The process is very simple and can easily be done online. Below are a few steps to ensure your phone number or numbers are ported quickly and efficiently.

Submitting a Porting Request

  • Go to and submit your request online.
  • Please make sure you confirm the following information before you begin your porting request:
    • Company information on file with your carrier (company name, billing and service address, billing telephone number, and name of authorized user on account).
    • Have the most recent invoice of current carrier of numbers you are wishing to port over.
    • Make sure your account is active with the current carrier.

If you wish to submit a porting request manually please visit our Support Page where you will find printable PDF’s that you can fill out and return back to Vocalocity by fax or email.

All Features

Looking to make your phone system even more powerful?View our series of VoIP features.

See All Features

Global Calls

Reach out to international clients with affordable international calling rates.

View International Rates