As all business owners know, making savings where you can is one of the most crucial things you can do. However, cutting costs at the expense of successfully managing your business can actually do more harm than good. Fortunately, saving on your office phone system these days isn’t as difficult as you might imagine. By taking a look at technology such as cloud-hosted or VoIP service for your business phone needs, you can grab onto significant savings for your company. So where do you start? Ditch That Copper-Wire Service. One of the most traditional types of phone service is through copper-wire, and chances are this is the type of system you are already most familiar with. While these systems are considered fairly reliable, they also come with a host of drawbacks such as expensive equipment to purchase, technician set-up and call out fees and even a contract that can tie you down for several years. Most small to mid-sized businesses who opt for a copper-wire office phone system will likely find themselves with an enormous financial outlay, and very little chance of getting the customization that they require to run and grow their businesses. Move to the Cloud. Though the name might make you think it’s in the sky somewhere, cloud-hosted and VoIP systems are actually run via your high-speed internet. Providers, such as Vonage Business, host your office phone’s nerve center. This provides your business unrivaled access to new customizable features and dramatically reduced pricing. Compare, Compare, Compare. There are many VoIP office phone providers in the marketplace, but the quality of their products, customer support systems and pricing structures can vary. When you’re looking at the competition, ask yourself the following: Q: What kind of contracts are required? A: Vonage Business has no annual contracts. Ever. Q: What features are included in the plan? A: There are over 40+ standard features to help manage your business and increase your productivity with Vonage Business. Q: What kind of international rates can be expected? A: Vonage’s international rates are up to 75% lower than traditional carriers. Take a look at our rate calculator to find out more. What about costs? Cost might seem like the most important thing when searching for an office phone plan. However, it’s also essential to think of value alongside price. If targeting the lowest price means having to sacrifice top-notch customer and technical service or a less reliable business phone system, it could actually end up being detrimental to your bottom line. If you’re ready to see how Vonage Business can help cut your business phone bills, simply fill out the form above and one of our friendly reps will call you. When our customers first hear about our “no annual contracts” policy for our top-of-the-line business VoIP systems, it’s usually met with surprise. This is particularly true among customers who have been dealing with traditional copper-wire business phone solutions, which often require contracts that last at least a year or more. Expensive, lengthy contracts are business as usual for wire-based legacy systems. However, the cloud revolution has made the shackles of long contracts, expensive equipment and service call-outs a thing of the past. In short, the cloud is a business phone revolution. Why No Annual Contracts? We believe in our service and products. When you sign up for your cloud-hosted service with Vonage Business, we know you’re going to love it. We want our customers to stick around because they’re delighted with what we provide, not because we’ve trapped them in a long-term contract. Our features are top of the line. We’ve built a second-to-none phone system that’s feature rich, making it easy for your company to grow and succeed. Even our most basic packages come with over 40+ mission-critical features. We’re always developing new and exciting features and plug-ins for our customers – all hosted in the Vonage Cloud. Reliability is our specialty. Keeping your business running and on target is a primary concern, particularly when it comes to your phone system. Vonage Business’ cloud-hosted business phone system is one of the most reliable in the industry. From bad weather to unexpected emergencies, not even an internet outage can keep you from fielding your customer’s calls quickly and efficiently. Our customers save 30% or more on their bills.* Many business phone service providers, at first glance, appear to offer great savings. However, oftentimes this is because they lock you into a lengthy, multi-year service contract. Wondering why Vonage Business offers business VoIP services with no contracts? If you’re not happy with us, we don’t want to trap you into a huge commitment. It’s true – we offer no annual contract business VoIP that our 36,000+ customers use and love every single day. These thousands of business owners are working hard to build a business and we want to be their partner in success. There are lots of reasons to select VoIP service for your office, but did you know that hosted phone systems for business are designed to not only compete with traditional, analog solution but actually give you more productivity enhancing features? Because VoIP service allows you to connect seamlessly to your computer, you’re able to utilize CRM plugins, take notes directly in your mail client with incoming phone calls, click phone numbers on your screen to dial out and much more. Business Phone System Core Features Click to Dial: Let’s say that you’re a casual phone user and you use your handset mostly for dialing out. Perhaps you’re in a sales department or you’re tasked with responding to callback requests in a service department. Instead of manually dialing each one of your several dozen calls every hour, Vonage Business Click to Dial solution allows you to actually just click a number from your computer screen to connect a call. Just download the free installation file and restart your computer. You can begin clicking to dial that same day! Multiple Devices on One Extension: Offices of all types select VoIP phone systems because business requires being able to answer calls from anywhere – the conference room, the warehouse, your home phone – wherever you may be at the moment. With Vonage, you’re able to set up multiple devices to use the same number and same voicemail. We consider it a productivity feature because so many of our customers say that it helps them stay on task and never miss a call. Call Screening: We’ve all been in the middle of an important project when a call comes in. We don’t know if it’s the big sale we needed to close or if it’s a vendor calling to check in on your satisfaction with a piece of new software. The vendor can wait – the sales call cannot. So you take the call – it turns out to be the vendor – and then you’re stuck on the phone and lose your train of thought. With Call Screening, you can have your phone announce the name of your caller to you, and then you decide whether to take the call or not. It’ll help you to stay on track and take calls on your own time. Advanced Features in Phone Systems for Business One of the things that sets VoIP phone systems for business apart from VoIP focused on residences is that it offers a full suite of features tailored to your office. With training, compliance and tracking tools, you’ll be able to do more than get a dial tone – and still at a much more affordable rate than analog service. Call Recording: One of Vonage’s sales executives listens to recorded employee calls to monitor for quality. He also has a long commute, so he exports his recordings and plays them back through his phone on his evening drive home. It helps him maximize his time and he doesn’t even need to be at his desk. With Vonage’s Company Call Recording, you can configure your system to record some or all inbound and outbound calls. Then, export the calls, listen to them from your desktop or forward them to sales manager or HR to help train employees and improve customer satisfaction. Conference Bridge: Tired of constantly rescheduling meetings because your employees are out of the office, or a vendor can’t make it in for an in-person meeting? Vonage’sConference Bridge service allows you to connect up to 30 people on a single call. You can get your collaborative work and meetings finished quickly and easily, no matter where participants happen to be. VoIP phone systems for business have come a long way in just the past few years. Vonage is constantly adding new included and add-on services to its business-class set of services. Visit our full list of VoIP features to look at all of the utilities avaliable to you with our no-contract service, or fill out the form on the left for a no-hassle consultation. Our VoIP rep will get in touch with you and can tell you all about more productivity tools that can help boost your business. If you were born before the invention of cell phones, then it’s likely you remember the high price tag of long-distance calling and the unpredictability of a traditional phone bill. These days, land lines are becoming increasingly sparse, and cell phones have certainly made long-distance calling much more cost-efficient. Unfortunately, conducting business calls over a cellphone while you’re at the office can restrict calling functionality. Thankfully, VoIP is changing the way we view business communication. What is VoIP? VoIP, or Voice over Internet Protocol, is a process whereby analog audio signals are converted into digital data that is sent out via the Internet. At Vonage Business, our business IP phone system utilizes your connection to the Internet and allows you to make phone calls from a desk phone, just as you normally would. The difference is you don’t have to pay high long distance calling fees. What’s more, our VoIP software is continually updated and improved to ensure you get the best service and connection possible. Why You’ll Love It We get excited about our business IP phone systems. Why? Because our innovative technology has the capacity to revise all small business phone systems around the globe as we know them. It’s that groundbreaking. Vonage Business is constantly improving our service offering, and using improvements in technology to further unify your communications. Vonage’s new Desktop feature allows you to instantly see information about a caller collected from the Internet when your phone starts ringing. How Does It Benefit My Business? The standard phone system served its purpose years ago, but with the introduction VoIP, it’s likely that land lines will eventually be weeded out. Some of the advantages of a VoIP phone include the following: A business IP phone system is much more cost-effective than traditional phone systems. An IP phone can be plugged in and a call can be placed anyplace where there is a broadband connection, allowing you to work from anywhere. Unlike most traditional phone companies, our systems contain features that are included in your low monthly rate. A VoIP phone allows you to check your voicemail messages over the Internet or attach them in an email. Are you ready to find out more about how Vonage Business can bring the power of VoIP to your business? Fill out the form above, or call one of our knowledgeable and friendly salespeople at 1-877-862-2562 today. If you’d like more information on joining the VoIP revolution, you can also take a look at our Buyer’s Guide. Whether you’re just starting up your business or are a long-standing player in your industry, getting your phone system right is an essential element to your success. Not only is it key for employee communication, but it’s also a customer’s direct route to interacting with your business. When it comes to giving your company a competitive edge, a digital phone system can truly be the most efficient and economical answer. How Does It Work? You may have heard terms such as VoIP, cloud-based phones or read about the concept of digital phone systems – but what does it all mean? Essentially, Vonage Business uses the power and speed of the Internet to create a reliable and effective phone network. By hosting the system in the cloud, your business has the opportunity to enable features that were never before possible. Future-Proofing Your Business A reliable phone service in your business is key – but a software solution that only improves with time is even better. While Vonage Business comes pre-loaded with over 40 mission-critical features to help you manage your calls professionally and effectively, you’ll have access to the latest updates and features as they’re released through the Vonage Cloud. It’s a smart solution for the ever-changing business landscape. Making the Switch Though going digital does involve cutting edge technology, making the jump to our digital phone system couldn’t be easier. Vonage Business’ plug and play systems mean you can be up and running before a traditional copper-wire provider could have dispatched a technician. Additionally, as your business grows, your phone system can grow with it – all easily managed through virtually. No need for expensive equipment or delays to your business. To find out more about what Vonage Business can do for you, fill out the form for a no-hassle quote or call 1-877-862-2562 to speak to a representative. Custom Call Tagging is a feature that allows users to easily identify incoming calls to any number. You can add a unique tag to distinguish calls coming into each published phone number. Custom Tag assignments can be done quickly and easily directly from our online portal. Vonage Business has included the Custom Tagging feature with every account. New Features Custom Tagging is better than ever! Here are some new features that enhance this free service: Add a Google Analytics ID to track call volume and run reports Tag live operator functions through the Virtual Receptionist using the “Menu” command Extended Custom Tagging now applies to extensions, Call Groups, Call Queues and Virtual Receptionists Custom tagging can be easily done through the Admin Portal for all types of groups Benefits A free feature included with every account Easily identify origin of incoming calls Add a tag to distinguish incoming calls for various departments, companies, functions, etc. Ensure calls are answered with the appropriate response Measure the success of a marketing campaign by running a report to see the popularity of a tag Quickly and easily manage Custom Tagging through the online interface Tagging is not limited to phone numbers. You can tag extensions, virtual receptionists, Call Groups, and Call Queues Call Screening is a powerful feature that enables you to control the call before it’s even answered. Incoming callers are prompted to record their name, and when your phone rings the name is played with a list of options. Send the call to voicemail or transfer it before you answer! How Do I Get Call Screening? This feature is free for all Vonage Business customers and it’s ready for you to configure. Just log into your Admin Portal and change your Call Screening settings. You’ll be able to: Choose to announce the caller name and connect immediately Announce the caller name and then wait for a dialpad key command If you choose to wait for a dialpad command, you can send a call to voicemail, transfer it, or answer it. Customize your greeting by either recording your voice or uploading a WAV or MP3 file. Call Announce whispers an audible version of the custom tag to you before the call is connected. The feature can be used in conjunction with Call Screening and the Screening Menu, giving you the option to answer the call, send it to voicemail or transfer it somewhere else. How Would I Use Call Announce? Mobility: When you answer a call on mobile, Call Announce will alert you that this is a call to your office. Shared Resources: Perhaps you have employees that assist in multiple capacities. This feature will ensure they know the reason for the call before it’s connected. Marketing: Tag a phone number to track promotions and Call Announce will alert your sales representative that the caller is aware of a promotion or call in from a specific ad campaign. Benefits of the Service Always answer accurately and professionally Increase your speed of answer by not having to look at the caller ID Calls forwarded to a personal line will announce that the incoming call is a business call Back to Features Our VoIP phones support Caller ID, allowing you to see who’s calling before you pick up the phone. A basic calling feature, this allows employees to screen calls to determine whether or not they want to take a call at a particular moment. While we offer it as part of your hosted VoIP system, some other providers actually charge you for this service! We think it’s important to have complete visibility into your connections which is why we offer Caller ID as part of our core phone service package.