Business phone system: Confident business pro imageSmall to mid-sized businesses (SMBs) are generally more challenged with limited time and resources than larger enterprises. But despite the chaos that can ensue when pushed to capacity, today’s SMB owners must still find time to evaluate their mission-critical business systems. You can believe your competitors are making time in their schedules to do so!

One key item for evaluation is your business phone system. The conclusion many companies reach is that moving from their legacy wire-based system to a cloud-hosted business VoIP phone system will help improve business operations and save money.

With the rapid adoption of business VoIP phone systems, today’s SMBs are discovering all-new capabilities and efficiencies not available with legacy providers – plus seeing substantial savings. And since switching to a business VoIP system is so easy and inexpensive, there’s really no reason to wait.

Monthly Savings to Boost Your Bottom Line

The more time you spend idle, the more money you risk wasting on your legacy phone system. Consider that Vonage Business customers save at least 30 percent on their monthly service when they switch from a traditional carrier.* Plus, with no contracts required, the Vonage solution offers additional peace of mind. Not only this, but when you’re ready to grow, you could be limiting profit and risking customer retention because your wire-based infrastructure is not as scalable as a cloud-based solution.

Increased Business Productivity

The features offered by top business VoIP systems are so robust that many SMBs actually build critical business processes around them. For example, the Call Monitoring service from Vonage helps managers hone their training and compliance by listening to customer calls to identify pain points and areas of improvement. Standard features such as Virtual Receptionist, Dynamic Caller ID and Call Forwarding can also bolster an SMB’s stature as a competitive and extremely competent business. Mobility features and Vonage Business Mobile apps keep telecommuting and on-the-go employees productive and synched with the main office. And desktop reporting capabilities help keep tabs on phone usage and productivity.

Value of Reliable Service: Business Continuity

Service reliability is another extremely valuable asset associated with Vonage’s cloud-hosted business phone system. We run multiple, redundant call-handling clusters in data centers across the country with systems and protocols that consistently produce 99.999% uptime.  Also, in the event of a power outage or loss of Internet, our patent-pending Call Continuity service can detect the moment a user’s phone loses its connection – and automatically re-route calls to a cell phone or other number. This level of performance and uptime reliability promotes business confidence, and more importantly, business continuity.

A Support Team to Ensure Success

A reliable support system is critical to making the most of your business phone system. With a cloud-hosted solution like the Vonage system, there is no need for a dedicated, on-site IT professional – our experienced support team handles all your requirements remotely. Support representatives are available daily – and after hours for emergency needs – and extensive online support resources are always just a click away. Our large support team is as efficient and reliable as our business phone system, affording business owners one less thing to worry about.

Why Wait on a Better Solution?

If you’re a business moving forward in the modern era: Can you afford not to have the features and reliability of an industry-leading, cloud-hosted business VoIP phone system? Can you afford not to have the savings and ongoing support that comes with such a solution?

As the business world embraces cloud-hosted business VoIP phone solutions, the important question is: What’s holding your business back?

*Savings based on the average monthly recurring charge for unlimited nationwide business calling plans from leading wireline service providers. Comparison excludes promotional pricing, fees, surcharges or taxes and assumes a customer already has broadband internet service. Check your phone bill to determine the savings that would apply to you.

About Chris Rabbu

Chris Rabbu is the Vice President of Marketing, Lead Generation at Vonage Business Solutions, the fastest growing provider of cloud-hosted VoIP phone systems for business. He resides in Atlanta, GA and is working on his tennis serve when not dreaming up ridiculously effective marketing campaigns.

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