Not all business VoIP phone service providers are alike – Vonage is used by over 375,000 people for business calling. If you’ve been comparing VoIP companies and are confused about who’s the best for your business, these four major differences should give you more of an idea why Vonage is the best provider for small and mid-sized businesses.
Residential vs. Business
First of all, Vonage Business only provides service for small to mid-sized businesses (SMBs). We decided early on that we wanted to focus our business model on helping SMBs grow, which is why we target our offerings to business-class services. This doesn’t mean that if you work from a home office that we won’t work with you – we will! We partner with offices and organizations to make sure that we’re focused on delivering the best commercial services for retail, restaurants, offices, NPOs, warehouses, distribution centers, call centers … you name it.
Vonage Business started from a small office in midtown Atlanta and grew rapidly – so much that in 2014 we made the move to our new headquarters. This puts us in the unique position to understand the issues facing SMB’s from a personal level. We pride ourselves on providing an in-depth knowledge base site so customers can immediately find answers to questions about setup or adding features. Our customer care team is well versed not only in our products, but also in VoIP technology and is available if customers need support.
Part of the reason that Vonage consistently rolls out new included features and add-ons is because of our in-house engineering team and also because of our proprietary technology. We built the system that we use to provide your VoIP service – providers in our space mostly rely on open-source or leased technology which either limits or slows down their ability to create customized plugins and features.
No Annual Contracts
We don’t require our customers to sign a restrictive contract. We want them to stay with us based on their satisfaction with our service. Thousands of customers have been with us for years because of our ability to allow them to telecommute, use analytics and reporting tools to measure call data, customize their system with Virtual Receptionists and Call Queues and much more. We believe in being a resource to help grow your business – not hold you back.
Are you interested in getting a free quote or speaking to a Vonage Business rep about how we can help power your business? Fill out the form to the left, or explore our site to see how easy signing up can be.« Read the Previous PostRead the Next Post »