6 Emergency Preparedness and Business Continuity
No business can afford extended downtime, especially a new business. But cloud-based phone systems allow the business to better respond to unexpected situations. If a storm prevents employees from making it into the office, the company’s administrator can simply log into the Admin Portal and redirect calls to employees mobile numbers. Employees can also control their own extension from their User Portal or via their Mobile App. If the business should ever lose power or internet connection, Vonage customers can set their Call Continuity feature in advance so that calls are automatically rerouted. The name of the game is business continuity, and cloud phone systems can allow businesses to be better prepared.