Click-to-dial calls directly from your contacts and candidates. Shave seconds of every customer interaction with client information screen pops for incoming calls. Vonage® for JobDiva® integration helps create interactions that are a little more accurate, a little more efficient, a little quicker—and that all translates to dollars. It works with desktop and mobile devices and requires no client-side installation.
Vonage integrations are built from the network up, providing reliability, less delays and enhanced quality of service for your JobDiva tasks.
- Incoming/Outbound Screen Pops: Incoming screen pops let you know who’s calling and why. Even get missed call screen pops with call back or open call log window options.
- Quick Add and Sync Contacts: Create Contacts and Candidates quickly while on the call with new clients. Clients added to JobDiva can be synced manually or via nightly syncs.
- Call Note Taking: Notes for inbound/outbound calls are recorded in JobDiva Activity Notes.
- Call Dashboard and Call Reporting: See real time inbound and outbound call statistics. Calls notes can be quickly searched, review, and exported.
Customers can activate this integration within their Admin Portal (“Manage Your Services”) or by calling Customer Care. More details on adding services are available on our Support Website. Note: Using this integration requires a Google Chrome™ browser v25.0 or higher, an active Vonage Business account and a JobDiva account.