The Vonage Business Desktop is a free application that extends all the power and control of your phone system to your computer desktop. The Desktop comes with a series of powerful and free integrations, or plugins, that boost business productivity and help you build relationships. Additional integrations are also available for low monthly fees. When you download the Desktop, you’re empowering your business to gain insight into each incoming and outgoing phone call.*
Efficient, Real-Time Features
- Screen pop alerts with Caller ID on inbound and outbound calls
- Intelligent plugins search for and present real-time information for each call
- Company directory presents real-time status of co-workers
- Click-to-call a coworker from within your company-wide directory
- Manage live calls: place calls on hold, forward, record calls, end calls
- Review voicemail
- View and search your call history (up to 50 records)
- Monitor the real-time status of Call Queues
- Manage all of your extension settings
- And much, much more…
Powerful, Professional VoIP Integrations
Our users customize their Desktop to work smarter each and every day. Chat with a customer about the weather with Caller Locator, check how often customers call using Call History, quickly solve problems by accessing call journals through Microsoft Outlook, or instantly find a customer’s billing address through an automatic web search.
Available Desktop Integrations
With an ever-expanding list of add-ons, Vonage Business helps growing businesses become more efficient by leveraging the business-class tools they already use. Our customers asked for integrations to maximize their CRM solutions and billing software, and we listened.
*By installing Desktop, you are agreeing to our Terms of Service.
This is a patented Vonage feature. View patent information.