Call Screening is a powerful feature that enables you to control the call before it’s even answered. Incoming callers are prompted to record their name, and when your phone rings the name is played with a list of options. Send the call to voicemail or transfer it before you answer!

How Do I Get Call Screening?

This feature is free for all Vonage Business customers and it’s ready for you to configure. Just log into your Admin Portal and change your Call Screening settings. You’ll be able to:

  • Choose to announce the caller name and connect immediately
  • Announce the caller name and then wait for a dialpad key command
  • If you choose to wait for a dialpad command, you can send a call to voicemail, transfer it, or answer it.
  • Customize your greeting by either recording your voice or uploading a WAV or MP3 file.