Greg Henderson, Broker/Owner of Main Street Realty Plus in Albertville, Alabama said that when he selected Vonage Business, it was because Main Street Realty Plus was a new company looking for answers to help it work without a receptionist in a turbulent economy. The small business also was searching for a cost-effective method of communication.

Because realtors are often out of the office and showing clients various available properties, Greg says he loves the fact that “I can answer the telephone from a remote location” with Never Miss a Call settings like Find Me, Call Forwarding, and Simultaneous Ring.

The Vonage Business Virtual Receptionist is a fully customizable phone menu that routes callers to the appropriate extension with recorded menu prompts. Small businesses like Main Street Realty Plus get a professional phone menu as an included feature with their Vonage service. All of the settings can be updated from a web portal, and changes can be made whenever necessary. With Vonage Business, Greg can set the prompts that callers hear when they call the main company number, and then adjust his settings on his extension to forward to his cellphone when he’s out of the office.

Another feature that resonates well with the Main Street Realty Plus team is the Voicemail Transcription feature. According to Greg, “my favorite feature is that the voicemail is translated into email form allowing me to obtain it anywhere.”

As a new company working in one of the hardest-hit industries of our current economic climate, Greg notes that his Vonage Business service “has helped my startup company get started with a more impressive bottom line.”

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