Effective Date: November 18, 2013
Last Revised: January 27, 2015

Program Overview: The Vonage Business Referral Program is offered by Vonage Marketing, LLC (“Vonage”) and provides the opportunity to refer your friends, colleagues, and associates to Vonage Business and receive compensation. You do not have to be a Vonage customer to participate in the Referral Program.

Program Details: Vonage will award cash or an account credit (“Reward”) to any Eligible Referrer (as defined below) who refers an Eligible New Customer (as defined below) in compliance with these Referral Program Rules (“Rules”).  Rewards will be calculated based on the number of unlimited or metered lines activated by the Eligible New Customer at ninety (90) days of service. The Reward will be issued only after the Eligible New Customer’s account has been active and in good standing for ninety (90) days. If an award of cash is elected, a W-9 tax form must be completed and submitted prior to issuance of the Reward. Vonage reserves the right to add, modify and/or delete any Rewards and/or requirements to receive any Rewards.  Vonage’s decision with respect to all aspects of the Cash Referral Program is final and binding. 

Definition of an Eligible Referrer: To qualify as an “Eligible Referrer: (1) you must be a legal resident of the fifty (50) United States and District of Columbia or Canada, who is 18 years of age or older, and (2) if you are an existing Vonage customer, your existing account(s) must be active and in good standing at the time of the referral and must remain active and in good standing for a minimum of ninety (90) days after the account for the Eligible New Customer that you referred has been activated.  Existing Vonage Business Solution customers, and former Vonage Business Solution customers whose accounts were cancelled or terminated as of November 18, 2013, are prohibited from referring themselves. Business owners are prohibited from referring their respective business(es) and are ineligible to receive a reward.  Employees are prohibited from referring their respective employers and are ineligible to receive a reward. Vonage Partner Program participants are ineligible to receive a reward pursuant to this Referral Program.

Definition of an Eligible New Customer: An “Eligible New Customer” is a business that (1) is not currently, and has never previously been, a Vonage Business customer, (2) is not already registered as a Vonage Business lead in Vonage’s records, (3) signs up for a Vonage Business plan with one or more unlimited or metered extensions while this Referral Program is still active, and (4) that maintains an active Vonage Business account in good standing for at least ninety (90) days after activation of account in compliance with Vonage Business ’ Terms of Service. Former Vonage Business customers are prohibited from qualifying as an Eligible New Customer.

How to Earn Rewards: In order to be eligible to earn Rewards, you must first complete the registration process at referral.rewards.vonagebusiness.com (“Referral Website”).  Once you have completed the registration process, you will have the option of making referrals in two (2) ways: (1) by submitting your referrals directly to Vonage via the form provided on the Referral Website, and/or (2) by using the tools provided on the Referral Website to create a personal link which you can then share via social media and/or email.  If a business clicks on your personal link and follows the instructions to sign up for a Vonage Business plan,  and if that referred business ultimately qualifies as an Eligible New Customer, you will be eligible for a Reward for the referral (assuming you meet the definition of Eligible Referrer above). 

If you choose to invite businesses to sign up for Vonage Business via social media and/or email then (1) you must include the personal link provided to you from the Referral Website in your post/email, (2) you must state in your post/email that you are participating in this Referral Program and are eligible to receive Rewards, and (3) your post/email must be created and distributed in a personal manner that is appropriate and customary for communications with friends, colleagues and family members.

If an Eligible New Customer is referred by more than one Eligible Referrer, only the original Eligible Referrer validated by Vonage Business shall be entitled to receive the Reward.

You agree not to abuse the tools in the Referral Website by conduct which is detrimental to the interests of Vonage, including without limitation, attempting to make referrals or receive rewards in a manner inconsistent with these Rules or the intent of these Rules, attempting to earn rewards through illegitimate channels, participating in fraud, or tampering with Referral Program or its tools.

Reward Issuance: If there are options within the Program for method of Reward issuance (e.g., cash or account credit), it is the sole responsibility of the Eligible Referrer to communicate the desired method of Reward issuance to their Vonage Business sales rep, or Customer Care at 866-901-0242.  If the Eligible Referrer submitted the Eligible New Customer via the form on the Referral Website, the Reward method (i.e., cash or account credit) will be determined based on the selection made by the Eligible Referrer on such form.  A W-9 form must be completed, submitted and approved for all Rewards, regardless of method, prior to issuance of Reward. The W-9 form must match the name of the person or company receiving the award. If no specific election of Reward issuance method has been made, the Reward will be issued to the Eligible Referrer in the form of a check.  If a valid W-9 form has not been received and approved within one hundred and eighty (180) days of Reward eligibility ninety (90) days after New Customer has activated their account), the Reward will be forfeited. In the event the Eligible Referrer’s account has a past due balance, that balance will be deducted from the Reward.  Rewards are considered taxable income and are subject to local, state and federal taxes. When the value of the reward items for which you have redeemed points reaches $600 or more in a calendar year, a 1099 tax form will be generated and mailed to you for tax reporting purposes.  Vonage recommends that you keep all statements sent to you for your record keeping purposes. 

General Conditions: By participating in the Referral Program, you agree (i) to release, discharge, indemnify and hold harmless Vonage, its parent, subsidiaries, affiliates, retailers, and advertising and promotion agencies, and all of their respective officers, directors, shareholders, employees and agents (collectively, “Released Parties”) from any liability or damages which may arise out of participation in the Referral Program or out of the acceptance, use, misuse or possession of any Reward or products attained through this Referral Program.  All applicable federal, state and local laws and regulations apply. 

Released Parties are not responsible for late, lost, incomplete, delayed, inaccurate, garbled, undelivered, misdirected referrals or Rewards or other errors or problems of any kind relating to or in connection with the Referral Program, whether printing, typographical, technical, computer, network, human, mechanical, electronic or otherwise, including, without limitation, errors or problems which may occur in connection with the administration of the Referral Program, the verification of Eligible New Customers, the tracking of referrals and Eligible New Customers, the announcement of the Rewards or in any Referral Program-related materials.  Persons found tampering with or abusing any aspect of this Referral Program, who are acting in a disruptive or unsportsmanlike manner or who are otherwise not in compliance with these terms as solely determined by Vonage will be disqualified and all points will be void.  Released Parties are not responsible for injury or damage to participants’ or to any other person’s computer related to or resulting from participating in this Referral Program or downloading materials from or use of the Referral Website.

Vonage reserves the right at any time to modify, suspend or cancel Referral Program at any time.  Any changes Vonage makes will be effective immediately on notice, which it may give either by posting the new terms on the Referral Website or via e-mail.  Your participation in the Referral Program after such notice will be deemed acceptance of such changes.  You should review these Rules periodically to ensure familiarity with the most current version.  You will always be able to tell when the version was last updated by checking the "Last Revised" date at the top of these Rules.  All questions or disputes regarding the Referral Program, including without limitation, those involving eligibility, participation, fraud and abuse will be resolved by Vonage.

Your participation in the Referral Program constitutes permission for Vonage and its designees to use your name, biographical information, image, likeness and/or statements about the Referral Program for advertising, trade, promotional and other purposes, in any manner, in any and all media now or hereafter devised, worldwide, in perpetuity, without additional compensation, notification or permission, unless prohibited by law.

Except where prohibited, all issues and questions concerning the construction, validity, interpretation and enforceability of these Rules, or the rights and obligations of the participant and Vonage in connection with the Referral Program, shall be governed by, and construed in accordance with, the laws of the State of New York, without giving effect to any choice of law or conflict of law rules (whether of the State of New York, or any other jurisdiction), which would cause the application of the laws of any jurisdiction other than the State of New York.

PERSONAL INFORMATION:  Your personal information collected in connection with this Program will be used in accordance with Vonage’s Privacy Policy, available at m/privacy-policy/.

QUESTIONS? Should you have any questions about the Referral Program, please call 855-236-0106.

The Referral Program is offered by Vonage Marketing, LLC.